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Exploring the Influence of System Quality, Information Quality, and External Service on BIM User Satisfaction

Song, Jiule; Migliaccio, Giovanni C.; Wang, Guangbin; Lu, Hao. (2017). Exploring the Influence of System Quality, Information Quality, and External Service on BIM User Satisfaction. Journal Of Management In Engineering, 33(6).

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Abstract

Over the past decade, architecture, engineering and construction (AEC) companies around the world implemented building information modeling (BIM) to enhance their firms' competitiveness and readjust their business processes. Although substantial efforts have been made to implement BIM, previous research highlighted that implementation of BIM tools has not always resulted in satisfaction by users. Grounded in the literature on information systems and enterprise resource planning user satisfaction, this study tries to evaluate the success of BIM in terms of user satisfaction while controlling for the mediating effect of top-management support. The effects of four factors (i.e., system quality, information quality, external service, and top-management support) on BIM user satisfaction in AEC industries were examined through a survey of BIM users from China. Survey responses were analyzed with the partial least-squares method. The major contribution of this work lies in the findings that information quality, external service, and top-management support have a significant influence on BIM user satisfaction, and system quality did not have a significant influence on BIM user satisfaction. Moreover, top-management support acts as a mediating factor between external service and BIM user satisfaction. (C) 2017 American Society of Civil Engineers.

Keywords

Computing Satisfaction; Perceived Usefulness; Erp Systems; Success; Model; Performance; Technology; Acceptance; Tool; Determinants; Bim User Satisfaction; System Quality; Information Quality; External Services; Top-management Support

Using Workforce’s Physiological Strain Monitoring to Enhance Social Sustainability of Construction

Gatti, U.; Migliaccio, G.; Bogus, S.M.; Priyadarshini, S.; Scharrer, A. (2013). Using Workforce’s Physiological Strain Monitoring to Enhance Social Sustainability of Construction. Journal Of Architectural Engineering, 19(3), 179 – 85.

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Abstract

Sustainability is often described in terms of the triple bottom line, which refers to its environmental, economic, and social dimensions. However, the economic and environmental impacts of decisions have been easier to determine than have been the social impacts. One area of social sustainability that is particularly applicable to construction projects is that of construction workforce safety and well-being. This is a critical part of sustainability, and a socially sustainable construction industry needs to consider the safety and well-being of construction workers. However, construction activities are generally physically demanding and performed in harsh environments. Monitoring workers' physical strain may be an important step toward enhancing the social sustainability of construction. Recently introduced physiological status monitors (PSMs) have overcome the past limitations, allowing physical strain to be monitored without hindering workers' activities. Three commercially available PSMs have been selected and tested to assess their reliability in monitoring a construction workforce during dynamic activities. The results show that two of the PSMs are suitable candidates for monitoring the physiological conditions of construction workers. A survey was also conducted among industry practitioners to gain insight into industry needs and challenges for physical strain monitoring.

Keywords

Construction Industry; Environmental Factors; Labour Resources; Occupational Safety; Socio-economic Effects; Sustainable Development; Workforce Physiological Strain Monitoring; Social Sustainability; Socioeconomic Impacts; Environmental Impacts; Social Impacts; Construction Projects; Construction Workforce Safety; Physical Strain

Estimating Location-Adjustment Factors for Conceptual Cost Estimating Based on Nighttime Light Satellite Imagery

Zhang, Su; Bogus, Susan M.; Lippitt, Christopher D.; Migliaccio, Giovanni C. (2017). Estimating Location-Adjustment Factors for Conceptual Cost Estimating Based on Nighttime Light Satellite Imagery. Journal Of Construction Engineering And Management, 143(1).

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Abstract

A fundamental process in construction cost estimation is the appropriate adjustment of costs to reflect project location. Unfortunately, location adjustment factors are not available for all locations. To overcome this lack of data, cost estimators in the United States often use adjustment factors from adjacent locations, referred to as the nearest neighbor (NN) method. However, these adjacent locations may not have similar economic conditions, which limit the accuracy of the NN method. This research proposes a new method of using nighttime light satellite imagery (NLSI) to estimate location adjustment factors where they do not exist. The NLSI method for estimating location adjustment factors was evaluated against an established cost index database, and results show that NLSI can be used to effectively estimate location adjustment factors. When compared with NN and other alternative proximity-based location adjustment methods, the proposed NLSI method leads to a 25-40% reduction of the median absolute error. This work contributes to the body of knowledge by introducing a more accurate method for estimating location adjustment factors which can improve cost estimates for construction projects where location adjustment factors do not currently exist. (C) 2016 American Society of Civil Engineers.

Keywords

Construction Industry; Costing; Industrial Economics; Project Management; Remote Sensing; Location-adjustment Factors; Nighttime Light Satellite Imagery; Construction Cost Estimation; Project Location; United States; Economic Conditions; Nlsi Method; Cost Index Database; Median Absolute Error Reduction; Construction Projects; Nearest Neighbor Method; Urbanization Dynamics; Proxy; Construction Costs; Estimation; Construction Management; Pricing; Cost And Schedule

Empirical Assessment of Spatial Prediction Methods for Location Cost-Adjustment Factors

Migliaccio, Giovanni C.; Guindani, Michele; D’Incognito, Maria; Zhang, Linlin. (2013). Empirical Assessment of Spatial Prediction Methods for Location Cost-Adjustment Factors. Journal Of Construction Engineering & Management, 139(7), 858 – 869.

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Abstract

In the feasibility stage of a project, location cost-adjustment factors (LCAFs) are commonly used to perform quick order-of-magnitude estimates. Nowadays, numerous LCAF data sets are available in North America, but they do not include all locations. Hence, LCAFs for unsampled locations need to be inferred through spatial interpolation or prediction methods. Using a commonly used set of LCAFs, this paper aims to test the accuracy of various spatial prediction methods and spatial interpolation methods in estimating LCAF values for unsampled locations. Between the two regression-based prediction models selected for the study, geographically weighted regression analysis (GWR) resulted the most appropriate way to model the city cost index as a function of multiple covariates. As a direct consequence of its spatial nonstationarity, the influence of each single covariate differed from state to state. In addition, this paper includes a first attempt to determine if the observed variability in cost index values could be at least partially explained by independent socioeconomic variables. (C) 2013 American Society of Civil Engineers.

Keywords

Construction Industry; Interpolation; Regression Analysis; Socio-economic Effects; Spatial Prediction Methods; Location Cost-adjustment Factors; Empirical Assessment; Lcaf; Order-of-magnitude Estimates; North America; Unsampled Locations; Spatial Interpolation Methods; Geographically Weighted Regression Analysis; Gwr; Independent Socioeconomic Variables; Inflation; Indexes; Estimation; Geostatistics; Construction Costs; Planning; Budgeting

Temporal Effect of Construction Workforce Physical Strain on Diminishing Marginal Productivity at the Task Level

Lee, Wonil; Migliaccio, Giovanni C. (2018). Temporal Effect of Construction Workforce Physical Strain on Diminishing Marginal Productivity at the Task Level. Journal Of Construction Engineering And Management, 144(9).

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Abstract

Physiological status and environmental stressors are known to influence workforce performance at the individual worker level. A previous study, which conducted a cross-sectional comparison in repetitive material-handling construction activities, suggested that a U-shaped relationship existed between physical strain and productivity at the group level. This research revisits those findings to further investigate the U-curve relationship between physical strain and productivity at the group level and validate the concept of diminishing marginal productivity. Heart rates were measured as an indicator of subjects' physical strain, whereas task productivity was estimated by work sampling. Eighty person-hour data were converted into panel data sets by dividing each subject's 4-h experimental data into 5-min intervals. These data sets were subsequently used to evaluate the effects of time on physical strain and productivity with 5-min lags. The study found a U-curve relationship between physical strain and task-level productivity at the group level while controlling for individual characteristics. The U-shape relationship was constant in the low-performance and high-performance groups, although the degrees of the polynomials differed. Productive workers will remain more productive than low-productive workers with increased physical strain.

Keywords

Construction Industry; Industrial Psychology; Labour Resources; Occupational Health; Polynomials; Productivity; Physiological Status; Environmental Stressors; U-shaped Relationship; Productive Workers; Polynomials Degree; Diminishing Marginal Productivity; Construction Workforce Physical Strain; Labor Productivity; Scientific Management; Shift Work; Performance; Model; Taylorism; Burnout; Design; Impact; Safety; Construction Productivity; Labor And Personal Issue; Work Physiology; Physical Strain

Design Management in Design-Build Megaprojects: SR 99 Bored Tunnel Case Study

Gatti, U.C.; Migliaccio, G.C.; Laird, L. (2014). Design Management in Design-Build Megaprojects: SR 99 Bored Tunnel Case Study. Practice Periodical On Structural Design And Construction, 19(1), 148-58.

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Abstract

The increasing use of the design-build project delivery method has resulted in it now being one of the most popular nontraditional methods for delivering road, bridge, mass transit, and rail projects in the United States. However, although the use of design-build is widespread, there remains a substantial lack of information about how to effectively plan and implement design management procedures for design-build transportation projects. In particular, transportation agencies lack information about how to shape appropriate design management roles for various contractual parties and to manage design activities for design-build megaprojects. To fill this gap, this paper presents a case study of the SR 99 Bored Tunnel project in Seattle, Washington. It provides detailed information on how the owner, the Washington State DOT (WSDOT), incorporated design management procedures into its requirements and how the design-builder, Seattle Tunnel Partners, implemented them within its project management processes.

Keywords

Boring; Design Engineering; Project Management; Tunnels; Design-build Megaproject; Design-build Project Delivery Method; Road Project; Bridge Project; Mass Transit Project; Rail Project; United States; Design-build Transportation Project; Transportation Agency; Sr 99 Bored Tunnel Project; Seattle; Washington State Dot; Wsdot; Design Management; Project Management Process

Training Of Low-literacy And Low-english-proficiency Hispanic Workers On Construction Fall Fatality

Lin, Ken-yu; Lee, Wonil; Azari, Rahman; Migliaccio, Giovanni C. (2018). Training Of Low-literacy And Low-english-proficiency Hispanic Workers On Construction Fall Fatality. Journal Of Management In Engineering, 34(2).

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Abstract

The construction industry has made extensive efforts to improve the safety of its labor force through various approaches, including training. However, many construction workers in the United States are recent immigrants who lack English proficiency and do not possess sufficient literacy levels in their own language for training comprehension. This reduces the effectiveness of traditional text-dominated translated training materials, which depend on both literacy and proficiency in a language. Thus, in this study, the authors used three-dimensional (3D) visualization to overcome the communication barriers that hinder effective safety training for low-literacy (LL) and low-English-proficiency (LEP) construction workers. This article summarizes the contributions of a study sponsored by the Occupational Safety and Health Administration (OSHA) Susan Harwood Training Grant Program; it describes the methodology to develop scenario-based 3D training materials on fall safety for LL and LEP workers and to validate the effectiveness of the materials. The results show that 3D training materials improve interaction between trainer and trainee during safety training, facilitate learning processes, and can overcome some of the communication barriers that hinder effective safety training. (c) 2017 American Society of Civil Engineers.

Keywords

Chemical Hazards; Computer Based Training; Construction Industry; Hazardous Materials; Industrial Training; Occupational Health; Occupational Safety; Personnel; Safety; Low-literacy; Low-english-proficiency Hispanic Workers; Construction Fall Fatality; Extensive Efforts; Labor Force; Construction Workers; English Proficiency; Sufficient Literacy Levels; Training Comprehension; Training Materials; Three-dimensional Visualization; Communication Barriers; Effective Safety Training; Health Administration Susan Harwood Training Grant Program; Fall Safety; Occupational Injuries; United-states; Industry; Health; Education; Issues; Occupational Health And Safety; Training; Visualization; Fall Protection; Case Study

Quantifying The Impacts Of Failures Of Departments Of Transportation Building Systems On Road System Users

Gatti, Umberto C.; El-anwar, Omar; Migliaccio, Giovanni C.; Lin, Ken-yu; Medina, Yvonne. (2014). Quantifying The Impacts Of Failures Of Departments Of Transportation Building Systems On Road System Users. Transportation Research Record, 2440, 85 – 93.

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Abstract

Because of the financial crisis of 2007 to 2008 and the subsequent economic downturn, funding for transportation agencies has been consistently reduced. This lack of funds prevents the building assets of transportation agencies from being efficiently maintained, so failures may occur that discontinue employees' operations and activities and affect transportation system users. Thus, to maximize the use of available funding, it is compelling to create innovative tools and techniques capable of estimating how potential failures can affect employees' activities and, eventually, transportation system users. Facility managers and decision makers could use such estimates to make decisions on maintenance of building assets that would minimize the risks of disruptions to employees and transportation system users. Among the capital assets of the Washington State Department of Transportation (DOT), transportation equipment fund (TEF) shops are crucial in ensuring timely and effective care and maintenance of the majority of state vehicles and equipment Therefore, any disruption of the operations of TEF shop facilities could significantly affect not only the Washington State DOT's vehicles and equipment maintenance but also the department's ability to fulfill its core mission. Given the importance of TEF shops, this exploratory case study investigates the failures that have occurred or are likely to occur in these facilities and employs discrete-event simulation to quantify the consequences of such failures on the shop activities and road users.

Keywords

Simulation

Workforce Development: Understanding Task-Level Job Demands-Resources, Burnout, and Performance in Unskilled Construction Workers

Lee, Wonil; Migliaccio, Giovanni C.; Lin, Ken-Yu; Seto, Edmund Y. W. (2020). Workforce Development: Understanding Task-Level Job Demands-Resources, Burnout, and Performance in Unskilled Construction Workers. Safety Science, 123.

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Abstract

This study examines how task demands and personal resources affect unskilled construction worker productivity and safety performance. It extends the job demands-resources (JD-R) burnout model to show how job characteristics interact with burnout to influence performance. A modified model was designed to measure burnout, with exhaustion and disengagement among unskilled construction workers taken into consideration. An observational study was conducted in a laboratory environment to test the research hypotheses and assess the prediction accuracies of outcome constructs. Twenty-two subjects participated in multiple experiments designed to expose them to varying levels of task-demands and to record their personal resources as they performed common construction material-handling tasks. Specifically, both surveys and physiological measurements using wearable sensors were used to operationalize the model constructs. Moreover, partial least squares structural equation modeling was applied to analyze data collected at the task and individual levels. Exhaustion and disengagement exhibited different relationships with productivity and safety performance outcomes as measured by unit rate productivity and ergonomic behavior, respectively. Subjects with high burnout and high engagement showed high productivity but low safety performance. Thus, exhausted workers stand a greater chance of failing to comply with safety. As the sample and the task performed in the experiment do not cover the experience and trade of all construction workers, our findings are limited in their application to entry-level and unskilled workers, whose work is mainly manual material-handling tasks.

Keywords

Construction Workers; Structural Equation Modeling; Job Descriptions; Labor Productivity; Labor Supply; Burnout; Job Demand-resources Model; Partial Least Squares Structural Equation Modeling; Productivity; Safety; Wearable Sensors; Biomechanics; Construction Industry; Ergonomics; Occupational Health; Occupational Safety; Occupational Stress; Personnel; Statistical Analysis; Workforce Development; Understanding Task-level Job Demands-resources; Unskilled Construction Workers; Task Demands; Personal Resources; Unskilled Construction Worker Productivity; Job Demands-resources Burnout Model; Job Characteristics Interact; Exhaustion; Disengagement; Outcome Constructs; Varying Levels; Task-demands; Common Construction Material-handling Tasks; Physiological Measurements; Model Constructs; Individual Levels; Unit Rate Productivity; High Burnout; Low Safety Performance; Exhausted Workers; Entry-level; Unskilled Workers; Manual Material-handling Tasks; Heart-rate-variability; Labor Productivity Trends; Physiological Demands; Emotional Exhaustion; Safety Climate; Role Stress; Engagement; Fatigue; Workload; Task Analysis; Workforce; Level (quantity); Construction Materials; Personnel Management; Materials Handling; Multivariate Statistical Analysis

Physiological Condition Monitoring of Construction Workers.

Gatti, Umberto C.; Schneider, Suzanne; Migliaccio, Giovanni C. (2014). Physiological Condition Monitoring of Construction Workers. Automation In Construction, 44, 227 – 233.

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Abstract

Monitoring of workers' physiological conditions can potentially enhance construction workforce productivity, safety, and well-being. Recently, Physiological Status Monitors (PSMs) were validated as an accurate technology to assess physiological conditions during typical sport science and medicine testing procedures (e.g., treadmill and cycle ergometer protocols). However, sport science and medicine testing procedures cannot simulate routine construction worker movements in a comprehensive manner. Thus, this paper investigated the validity of two PSMs by comparing their measurements with gold standard laboratory instruments' measurements at rest and during dynamic activities resembling construction workforce's routine activities. Two physiological parameters such as heart rate and breathing rate were considered. Ten apparently healthy subjects participated in the study. One of the PSMs proved to be a viable technology in assessing construction workers' heart rate (correlation coefficient >= 0.74; percentage of differences within +/- 11 bpm >= 84.8%). (C) 2014 Elsevier B.V. All rights reserved,

Keywords

Construction Workers; Labor Supply; Labor Productivity; Well-being; Health Status Indicators; Heart Rate Monitoring; Physiology; Construction Management; Construction Worker; Ergonomics; Occupational Health And Safety; Physiological Status Monitoring Technology; Productivity; Work Physiological Demand; Work Physiology; Construction Industry; Monitoring; Occupational Safety; Medicine Testing; Sport Science; Psm; Physiological Status Monitors; Safety; Construction Workforce Productivity; Workers Monitoring; Physiological Condition Monitoring; Heart-rate Monitors; R-r Intervals; Statistical-methods; Respiratory Rate; Physical Load; Polar S810; Strain; Validity; Reliability; Validation