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Workforce Development: Understanding Task-Level Job Demands-Resources, Burnout, and Performance in Unskilled Construction Workers

Lee, Wonil; Migliaccio, Giovanni C.; Lin, Ken-Yu; Seto, Edmund Y. W. (2020). Workforce Development: Understanding Task-Level Job Demands-Resources, Burnout, and Performance in Unskilled Construction Workers. Safety Science, 123.

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Abstract

This study examines how task demands and personal resources affect unskilled construction worker productivity and safety performance. It extends the job demands-resources (JD-R) burnout model to show how job characteristics interact with burnout to influence performance. A modified model was designed to measure burnout, with exhaustion and disengagement among unskilled construction workers taken into consideration. An observational study was conducted in a laboratory environment to test the research hypotheses and assess the prediction accuracies of outcome constructs. Twenty-two subjects participated in multiple experiments designed to expose them to varying levels of task-demands and to record their personal resources as they performed common construction material-handling tasks. Specifically, both surveys and physiological measurements using wearable sensors were used to operationalize the model constructs. Moreover, partial least squares structural equation modeling was applied to analyze data collected at the task and individual levels. Exhaustion and disengagement exhibited different relationships with productivity and safety performance outcomes as measured by unit rate productivity and ergonomic behavior, respectively. Subjects with high burnout and high engagement showed high productivity but low safety performance. Thus, exhausted workers stand a greater chance of failing to comply with safety. As the sample and the task performed in the experiment do not cover the experience and trade of all construction workers, our findings are limited in their application to entry-level and unskilled workers, whose work is mainly manual material-handling tasks.

Keywords

Construction Workers; Structural Equation Modeling; Job Descriptions; Labor Productivity; Labor Supply; Burnout; Job Demand-resources Model; Partial Least Squares Structural Equation Modeling; Productivity; Safety; Wearable Sensors; Biomechanics; Construction Industry; Ergonomics; Occupational Health; Occupational Safety; Occupational Stress; Personnel; Statistical Analysis; Workforce Development; Understanding Task-level Job Demands-resources; Unskilled Construction Workers; Task Demands; Personal Resources; Unskilled Construction Worker Productivity; Job Demands-resources Burnout Model; Job Characteristics Interact; Exhaustion; Disengagement; Outcome Constructs; Varying Levels; Task-demands; Common Construction Material-handling Tasks; Physiological Measurements; Model Constructs; Individual Levels; Unit Rate Productivity; High Burnout; Low Safety Performance; Exhausted Workers; Entry-level; Unskilled Workers; Manual Material-handling Tasks; Heart-rate-variability; Labor Productivity Trends; Physiological Demands; Emotional Exhaustion; Safety Climate; Role Stress; Engagement; Fatigue; Workload; Task Analysis; Workforce; Level (quantity); Construction Materials; Personnel Management; Materials Handling; Multivariate Statistical Analysis

Physiological Condition Monitoring of Construction Workers.

Gatti, Umberto C.; Schneider, Suzanne; Migliaccio, Giovanni C. (2014). Physiological Condition Monitoring of Construction Workers. Automation In Construction, 44, 227 – 233.

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Abstract

Monitoring of workers' physiological conditions can potentially enhance construction workforce productivity, safety, and well-being. Recently, Physiological Status Monitors (PSMs) were validated as an accurate technology to assess physiological conditions during typical sport science and medicine testing procedures (e.g., treadmill and cycle ergometer protocols). However, sport science and medicine testing procedures cannot simulate routine construction worker movements in a comprehensive manner. Thus, this paper investigated the validity of two PSMs by comparing their measurements with gold standard laboratory instruments' measurements at rest and during dynamic activities resembling construction workforce's routine activities. Two physiological parameters such as heart rate and breathing rate were considered. Ten apparently healthy subjects participated in the study. One of the PSMs proved to be a viable technology in assessing construction workers' heart rate (correlation coefficient >= 0.74; percentage of differences within +/- 11 bpm >= 84.8%). (C) 2014 Elsevier B.V. All rights reserved,

Keywords

Construction Workers; Labor Supply; Labor Productivity; Well-being; Health Status Indicators; Heart Rate Monitoring; Physiology; Construction Management; Construction Worker; Ergonomics; Occupational Health And Safety; Physiological Status Monitoring Technology; Productivity; Work Physiological Demand; Work Physiology; Construction Industry; Monitoring; Occupational Safety; Medicine Testing; Sport Science; Psm; Physiological Status Monitors; Safety; Construction Workforce Productivity; Workers Monitoring; Physiological Condition Monitoring; Heart-rate Monitors; R-r Intervals; Statistical-methods; Respiratory Rate; Physical Load; Polar S810; Strain; Validity; Reliability; Validation

Demystifying Progressive Design Build: Implementation Issues and Lessons Learned through Case Study Analysis

Shang, Luming; Migliaccio, Giovanni C. (2020). Demystifying Progressive Design Build: Implementation Issues and Lessons Learned through Case Study Analysis. Organization Technology And Management In Construction, 12(1), 2095 – 2108.

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Abstract

The design-build (DB) project delivery method has been used for several decades in the US construction market. DB contracts are usually awarded on the basis of a multicriteria evaluation, with price as one of the most salient criteria. To ensure the project's success, an owner usually has to invest enough time and effort during scoping and early design to define a program, scope, and budget, ready for procurement and price generation. However, this process can become a burden for the owner and may lengthen the project development duration. As an alternative to the traditional DB, the progressive design-build (PDB) approach permits the selection of the DB team prior to defining the project program and/or budget. PDB has the advantage of maintaining a single point of accountability and allowing team selection based mainly on qualifications, with a limited consideration of price. Under PDB, the selected team works with the project stakeholders during the early design stage, while helping the owner balance scope and budget. However, the key to the effectiveness of PDB is its provision for the ongoing and complete involvement of the owner in the early design phase. Due to the differences between PDB and the other project delivery methods (e.g., traditional DB), project teams must carefully consider several factors to ensure its successful implementation. The research team conducted a case study of the University of Washington's pilot PDB project to complete the West Campus Utility Plant (WCUP). This paper carefully explores and summarizes the project's entire delivery process (e.g., planning, solicitation, design, and construction), its organizational structures, and the project performance outcomes. The lessons learned from the WCUP project will contribute to best practices for future PDB implementation.

Keywords

Progressive Design Build; Project Delivery Method

An Exploratory Study of the Relationship between Construction Workforce Physical Strain and Task Level Productivity

Gatti, Umberto C.; Migliaccio, Giovanni C.; Bogus, Susan M.; Schneider, Suzanne(3). (2014). An Exploratory Study of the Relationship between Construction Workforce Physical Strain and Task Level Productivity. Construction Management And Economics, 32(6), 548 – 564.

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Abstract

The monitoring of construction workforce physical strain can be a valuable management strategy in improving workforce productivity, safety, health, and quality of work. Nevertheless, clear relationships between workforce performance and physical strain have yet to be established. An exploratory investigation of the relationship between task level productivity and physical strain was conducted. Nine participants individually performed a four-hour simulated construction task while a wearable physiological status monitor continuously assessed their physiological condition. Heart rate, relative heart rate, and breathing rate were utilized as predictors of physical strain, and task level-single factor productivity was used as an index of productivity. Numerous regression models were generated using the collected data. This investigation initially unsuccessfully attempted to establish a relationship between physiological condition and productivity at the individual worker level. However, an analysis of the regression models showed that there is a relationship between productivity and either heart rate or relative heart rate at the group level, and that this relationship is parabolic. Breathing rate was proved to not be a significant predictor of productivity. Research results significantly improve understanding of the relationship between work physiology and task productivity. Researchers and practitioners may use the tested monitoring devices, analysis methods, and results to design further applied studies and to improve workforce productivity. © 2013 © 2013 Taylor & Francis.

Keywords

Heart; Industrial Hygiene; Occupational Risks; Personnel; Regression Analysis; Construction Workforces; Management Strategies; Occupational Health And Safety; Operations Management; Physiological Condition; Physiological Status Monitors; Work Physiology; Workforce

Continuous Quality Improvement Techniques for Data Collection in Asset Management Systems

Migliaccio, G. C.; Bogus, Susan M.; Cordova-Alvidrez, A. A. (2014). Continuous Quality Improvement Techniques for Data Collection in Asset Management Systems. Journal Of Construction Engineering And Management, 140(4).

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Abstract

Transportation infrastructure assets are among the largest investments made by governmental agencies. These agencies use data on asset conditions to make decisions regarding the timing of maintenance activities, the type of treatment, and the resources to employ. To collect and record these data, agencies often utilize trained evaluators who assess the asset either on site or by analyzing photos and/or videos. These visual assessments are widely used to evaluate conditions of various assets, including pavement surface distresses. This paper describes a Data Quality Assessment & Improvement Framework (DQAIF) to measure and improve the performance of multiple evaluators of pavement distresses by controlling for subjective judgment by the individual evaluators. The DQAIF is based on a continuous quality improvement cyclic process that is based on the following main components: (1)assessment of the consistency over timeperformed using linear regression analysis; (2)assessment of the agreement between evaluatorsperformed using inter-rater agreement analysis; and (3)implementation of management practices to improve the results shown by the assessments. A large and comprehensive case study was employed to describe, refine, and validate the framework. When the DQAIF is applied to pavement distress data collected on site by different evaluators, the results show that it is an effective method for quickly identifying and solving data collection issues. The benefit of this framework is that the analyses employed produce performance measures during the data collection process, thus minimizing the risk of subjectivity and suggesting timely corrective actions. The DQAIF can be used as part of an asset management program, or in any engineering program in which the data collected are subjected to the judgment of the individuals performing the evaluation. The process could also be adapted for assessing performance of automated distress data acquisition systems.

Keywords

Asset Management; Civil Engineering Computing; Data Acquisition; Decision Making; Inspection; Maintenance Engineering; Quality Control; Regression Analysis; Roads; Transportation; Continuous Quality Improvement Techniques; Asset Management System; Governmental Agencies; Transportation Infrastructure Assets; Maintenance Activities; Visual Assessment; Pavement Surface Distresses; Data Quality Assessment & Improvement Framework; Dqaif; Linear Regression Analysis; Interrater Agreement Analysis; Data Collection Process; Automated Distress Data Acquisition System; Manual Pavement Distress; Pavement Management; Quantitative Analysis; Data Collection; Assets; Reliability; Case Studies

Techniques for Continuous Improvement of Quality of Data Collection in Systems of Capital Infrastructure Management

Migliaccio, G. C.; Bogus, Susan M.; Cordova-Alvidrez, A. A. (2014). Techniques for Continuous Improvement of Quality of Data Collection in Systems of Capital Infrastructure Management. Journal Of Construction Engineering And Management, 140(4).

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Abstract

oLa infraestructura del transporte es una de las mas grandes inversiones que realizan los gobiernos. Las agencias gubernamentales de transporte administran este capital y utilizan la informacion de las condiciones de este para decidir la programacion y tipo de mantenimiento y recursos a ejercer. Para recolectar la informacion pertinente, las agencias emplean evaluadores adiestrados para evaluar la infraestructura, ya sea en sitio o analizando fotografias y/o videos. Las evaluaciones visuales son empleadas para inspeccionar las condiciones de la infraestructura, incluyendo el desgaste de la superficie de los caminos y carreteras. Este articulo describe un Data Quality Assessment & Improvement Framework (DQAIF) (Sistema de Evaluacion y Mejora de la Calidad de la Informacion) para medir y controlar los datos de los evaluadores del deterioro de carreteras, al controlar el criterio de estos. El DQAIF es en un proceso ciclico de Mejora Continua de Calidad compuesto por: a)la evaluacion del nivel de acuerdo entre evaluadores -por medio del analisis estadistico (inter-rater agreement analysis), b)la evaluacion de la consistencia a traves del tiempo -mediante analisis de regresion lineal, y c)la implementacion de practicas gerenciales para mejorar los resultados mostrados en las evaluaciones anteriores. Se llevo a cabo un estudio de caso para validar el sistema propuesto. Los resultados mostraron que el DQAIF es efectivo para identificar y resolver problemas de la calidad de los datos obtenidos en las inspecciones de infraestructura. Con este sistema se garantiza la reduccion del riesgo de la subjetividad y asi aplicar acciones de mantenimiento mas oportunas. El DQAIF puede ser empleado en un programa de gerencia de infraestructura o en cualquier programa de ingenieria en donde la informacion esta sujeta al juicio o criterio personal de los individuos que realizan la evaluacion. Este proceso puede ser adaptado, incluso, para evaluar el desempeno de sistemas automatizados de evaluacion de pavimentos.

Keywords

Manual Pavement Distress; Quality Control; Pavement Management; Inspection; Quantitative Analysis; Data Collection; Assets; Reliability; Construction Materials And Methods

Empirical Assessment of Geographically Based Surface Interpolation Methods for Adjusting Construction Cost Estimates by Project Location

Zhang, Su; Migliaccio, Giovanni C.; Zandbergen, Paul A.; Guindani, Michele. (2014). Empirical Assessment of Geographically Based Surface Interpolation Methods for Adjusting Construction Cost Estimates by Project Location. Journal Of Construction Engineering And Management, 140(6).

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Keywords

Construction; Interpolation; Project Management; Geographically Based Surface Interpolation Methods; Construction Cost Estimates; Project Location; Construction Projects; Proximity-based Interpolation; Location Factor; Proximity-based Method; Global Spatial Autocorrelation; Cost Index Databases; Cost Estimators; Spatial Interpolation Techniques; Conditional Nearest Neighbor; Cnn; Inverse Distance Weighted; Idw Methods; Spatial Prediction Models; Distance Weighted Interpolation; Spatial Interpolation; Kriging Method; Precipitation; Temperature

Actors and Barriers to the Adoption of LCC And LCA Techniques in the Built Environment

D’Incognito, Maria; Costantino, Nicola; Migliaccio, Giovanni C. (2015). Actors and Barriers to the Adoption of LCC And LCA Techniques in the Built Environment. Built Environment Project And Asset Management, 5(2), 202 – 216.

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Abstract

Purpose - The purpose of this paper is to evaluate the existing barriers to the slow adoption of Life Cycle Assessment (LCA) and Life Cycle Costing (LCC) in construction, and the main responsible actors. Design/methodology/approach - The research design is based on a two-phase approach. First, the existing literature was studied through a multiple-step content analysis (CA) approach, which combined unsupervised concept mapping with computer aided CA. Using a relational CA approach, statistical-based analysis tools were initially used to identify the relationships between actors and barriers. Later, a Delphi study was administered to a panel of experts, to triangulate, validate, and refine the initial results. Findings - The study revealed that organizational culture is the most relevant barrier, and that clients and professionals are the actors that predominantly influence the adoption of LCC and LCA in projects. Technical and financial barriers, such as the lack and quality of input data and the high costs of implementation are also deemed relevant. Research limitations/implications - The CA was performed by a single rater on a sample that included 50 papers in English language. Future research may focus on enlarging the sample, extending it to other languages, and linking the source (or the expert) to their professional context to evaluate geographical differences in barriers. Originality/value - The adopted approach gives new insights on the relationships behind the rejection of LCA and LCC suggesting that solutions at the organizational level may be more effective than technical ones.

Keywords

Construction; Innovation; Content Analysis; Sustainability; Organizational Culture; Lca; Lcc; Life Cycle Management; Innovations; Life Cycle Costs; Experts; Software; Corporate Culture; Concept Mapping; Urban Environments; Computer Aided Mapping; Life Cycles; Life Cycle Engineering; Decision Making; Organizational Aspects; Supply Chains; Research Design; Professionals; Construction Industry; Construction Costs; Life Cycle Analysis; Urban Areas; English Language; Barriers; Regulation Of Financial Institutions; Life Cycle Assessment

PhD in the Built Environment

The College of Built Environments consists of five departments that together provide one of the country’s few comprehensive built environment programs within one academic unit: Architecture, Construction Management, Landscape Architecture, Real Estate, and Urban Design and Planning. Together, this combination of departments enable faculty and students to engage almost the entire development process, from economic and environmental planning, real estate, regulatory processes, siting and design, through actual financing and construction, to facility management and adaptive reuse in subsequent stages. Thus, the college is inherently multi-disciplinary, not only in terms of the dimensions of reality that it treats, but also in regard to the specialized disciplines, methods, and practices that it employs: history, theory, cultural criticism, engineering, design, planning, urban design, energy sciences, acoustics, lighting, environmental psychology, ecology, real estate analysis, statistics, management, horticulture, soil science, law, public policy, and ethics. In addition, because of the College’s focus on comprehensive analysis and practice concerning the built environment and its interrelation with society, it is substantially engaged in interdisciplinary work with other units on campus and outside of the campus, including mechanical, civil, and electrical engineering; with public policy and the health sciences; with art and art history; with textual interpretation in the humanities; with many of the computing and digitization activities that range from digital arts to the information school and technical communications; with education and social studies and services; with sustainability and ecological programs, including urban ecology, geography, the College of Forest Resources (especially urban horticulture and urban forestry), and Ocean Science and Fisheries; with environmental and land use law.

The College’s interdisciplinary character is a good fit with the emerging trends in today’s complex world, where only a pluralistic and collaborative approach will generate the necessary learning and teaching, research, and service. If we are to provide, in the end, both disciplinary and professional means to promote environmental well-being, the diverse environmental specializations must be fully integrated. Thus, working outside traditional disciplinary and departmental categories, the College’s faculty will advance solutions to problems that demand interdisciplinary perspectives and expertise. Other UW units bring much to bear on the built environment and students are wholeheartedly encouraged to explore possible cross-campus connections both in obvious and seemingly unlikely places. The Technology and Project Design/Delivery specialization especially connects with Psychology, the Information School, Technical Communication, Computer Science and Engineering, and Industrial Engineering; the Sustainable Systems and Prototypes field with Civil Engineering, Electrical Engineering, Industrial Engineering, Mechanical Engineering, the Information School, Technical Communication, the College of Forest Resources (especially Eco-System Science and Conservation, Urban Horticulture and Urban Forestry), the Evans School of Public Affairs, Geography, Public Health, Ocean Science and Fisheries, and Social Work, Urban Ecology, and perhaps Advanced Materials and Manufacturing Processes and Nanotechnology; the area of History, Theory, and Representation with Textual Studies, Art History, Interdisciplinary Arts & Sciences at Tacoma, and Comparative History of Ideas.

Safety and Health Advancement through Research and Education (SHARE) Lab

SHARE Lab (Safety and Health Advancement through Research and Education Laboratory) embarks on innovative research that promotes the wellbeing of the construction taskforce and/or reduces occupational injuries and illnesses for the construction industry. 

The lab is housed in the Department of Construction Management at the University of Washington and is a part of the Pacific Northwest Center for Construction Research and Education (PNCCRE). The mission of the lab is to promote construction safety and health through evidenced-based innovative research, education, and practices. In particular, the SHARE lab is specialized in creating new knowledge, learning resources, and practical solutions using technology interventions such as wearable sensors, visualization, serious gaming and tablet computers.

Projects completed at the lab include: sensor based physiological status monitoring on construction workers, video gaming development for the training and education of construction safety, information communication technology for field safety inspection, machine-learning based solutions for retrieving and classifying safety resources, and Total Worker Health.

SHARE Lab’s work is supported by domestic stakeholders as well as national institutions and global corporations.