Ashour, L., & Shen, Q. (2025). An outlook on ride-sourcing price changes: Implications for future transit agency-TNC partnerships. Transport Policy, 173, Article 103790. https://doi.org/10.1016/j.tranpol.2025.103790
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Abstract
Ride-sourcing trip prices charged by transportation network companies (TNCs) have increased significantly compared to before the pandemic, causing concerns about the effectiveness of existing and planned transit agency-TNC partnerships. This paper explores three scenarios of future TNC price changes: (1) price trend extension using forecasting models, (2) price increase in response to local policy changes, and (3) TNC/taxi price convergence due to increased competition. We then investigate the impact of TNC price change on the prospect of transit agency-TNC partnerships, using a case study in the Seattle region. For the first scenario, we employ two time-series models, namely ARIMA and PROPHET, to forecast price changes within the next three years (Oct 2022–Oct 2025) using publicly available Chicago TNC trip data. The results show that TNC's daily average price would reach $3.23 per mile, increasing by 40 % from 2019 average rates. For the second scenario, we track significant policies that directly impacted TNC prices in Seattle and incorporate reported price increases. The resulting estimations indicate that TNC prices would increase by an extra 25 % in response to changes in the minimum wage law. For the third scenario, we use publicly available taxi trip data of the city of Chicago and forecast future taxi prices by estimating time-series models comparable to those for TNC prices. The analysis suggests that due to increased competition, TNC and taxi prices are converging and that the average TNC fare per mile could add another 50 % to the forecasted price if TNC and taxi prices become similar in the upcoming three years. These price changes are shown to have a considerable negative impact on the expected cost-effectiveness of transit agency-TNC partnerships. Although such partnerships could still provide many benefits, transportation planners and policymakers should carefully examine the implications of TNC price increases resulting from changing market and policy environments.
Ashour, L., & Shen, Q. (2025). Incorporating equity into the cost-effectiveness evaluation of new mobility: A comparative analysis. Transportation Research. Part D, Transport and Environment, 147, Article 104959. https://doi.org/10.1016/j.trd.2025.104959
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Abstract
Public transportation in suburban areas faces challenges in providing efficient mobility. Transit Incorporating Mobility on Demand (TIMOD) services have emerged as a potential solution, yet equity considerations remain underexplored. This study incorporates equity into the cost-effectiveness evaluation of TIMOD services, analyzing two suburban areas in the Seattle metropolitan region where a TIMOD service is implemented. Using distributional cost-effectiveness analysis (DCEA), we assess the comparative costs of TIMOD, fixed-route transit, and drive-alone across different income groups and built environments. The study shows that although TIMOD services offer equity benefits for lower-income travelers, they are more equitable in high-density, low-income suburbs. In contrast, their cost-effectiveness is more limited in affluent, low-density areas. These insights highlight the importance of context-specific planning for TIMOD interventions and employ tools such as DCEA for transit agencies to prioritize the deployment of such services in areas where they can maximize social welfare and reduce transportation inequities.
Cai, M., Ashour, L. A., Shen, Q., & Chen, C. (2025). Incorporating mobility-on-demand into public transit in suburban areas: A comparative cost-effectiveness evaluation. Transportation Research. Part D, Transport and Environment, 144, Article 104775. https://doi.org/10.1016/j.trd.2025.104775
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Abstract
Transit Incorporating Mobility-on-Demand (TIMOD) represents the public–private partnerships in which transit agencies incorporate MOD services to supplement fixed-route transit. This study evaluates the cost-effectiveness of TIMOD compared to buses, driving, and ride-hailing in suburban settings. For each alternative, it estimates the marginal costs for travelers, service providers, and transportation externalities, which constitute the marginal social cost. In the study cases, TIMOD is the least cost-effective option, with marginal social cost approximately 20% higher than TNCs and over three times higher than driving. For travelers, TIMOD costs more than driving but less than buses and ride-hailing when considering time value and fare. The cost of TIMOD declines as population density increases. Suburbs with less bus services and higher income residents benefit more from TIMOD, realizing greater reductions in time costs compared to buses. Transit agencies should explore alternative ways to improve mobility for disadvantaged suburban residents by offsetting driving costs and subsidizing TNCs fares.
Keywords
Transit Incorporating Mobility-On-Demand (TIMOD); Public transit; Transportation simulation; Suburban areas; Marginal social cost of travel
Ashour, L. A., Shen, Q., Moudon, A., Cai, M., Wang, Y., & Brown, M. (2024). Post-pandemic transit commute: Lessons from focus group discussions on the experience of essential workers during COVID-19. Journal of Transport Geography, 116. https://doi.org/10.1016/j.jtrangeo.2024.103832
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Abstract
Public transit services, which provide a critical lifeline for many essential workers, were severely interrupted during the COVID-19 pandemic. As institutions gradually return to normal in-person operations, it is critical to understand how the pandemic affected essential workers' commute and what it will take to ensure the effective recovery of transit ridership and enhance the long-term resiliency and equity of public transportation systems for those who need it the most. This study used focus group discussions with essential workers who were pre-pandemic transit riders to understand how the COVID-19 pandemic has impacted their commute perceptions, experiences, motives, and challenges and explore the potential changes in their travel behavior post-pandemic. We used NVivo 12 Pro to conduct a thematic analysis of the transcripted discussion data and examined patterns of commute mode change with respect to participants' attributes, including job type, home location, and gender. The results show that public transit had multiple reliability and frequency challenges during the pandemic, which resulted in most participants switching away from public transportation. With the increased availability of hybrid remote work and pandemic-related parking policies, driving emerged as a safer and more affordable commute mode for many pre-pandemic transit riders, rendering transit services less efficient for those who continued to rely on it. Planning for post-COVID resilient and reliable mobility requires a major rethinking of providing an efficient and effective transport system and a more fundamental approach to long-term public transport policy. To recover transit ridership, transit agencies need to ensure transit service availability and provide reliable transit information through smartphone apps. Similarly, transit agencies need to coordinate with other employers to provide free or heavily subsidized transit passes, to facilitate the recovery of transit demand effectively.
Keywords
Essential workers; Commute; Public transit; Focus group discussions; COVID-19 pandemic; Post-pandemic
Cai, M., Shen, Q., Wang, Y., Brown, M., Ban, X., & Ashour, L. A. (2024). Examining commute mode choice of essential workers before and during the COVID-19 pandemic – A case study of the University of Washington. Case Studies on Transport Policy, 15, 101129-. https://doi.org/10.1016/j.cstp.2023.101129
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Abstract
During disruptive events and major crises such as the COVID-19 pandemic, essential workers, defined in this study as employees who must continue to make frequent commute trips, play a critical role in maintaining the basic function of society. It is therefore vital for transportation planners and policymakers to ensure that adequate mobility services are provided to meet the travel needs of this group of workers. To better understand essential workers' mobility barriers and inform future transportation policy, this research examines their pre-and during-pandemic commutes, as well as prospects on future commuting, using data from the Transportation Needs Assessment Survey conducted by the University of Washington in Seattle. The results show that, first, over 60% of pre-pandemic public transit riders switched to other modes, especially driving alone. In contrast, almost all the essential workers who drove alone, biked, or walked before the pandemic continued to do so during the pandemic. Second, the shift to driving alone was most pronounced among essential workers with high incomes, whereas public transit remained as a primary mode choice of lower-income groups. As travel distance increased, the probability of driving alone over public transit also went up, although the relationship was not linear. We did not find consistently significant associations between mode choice and other sociodemographic variables. Finally, our analysis indicated that most essential workers anticipated to return to their pre-pandemic commute frequency and mode choice when the pandemic is under control. Transportation planners and policymakers can facilitate mobility for essential workers through planning and policy innovations, especially during disruptive events and major crises.
Keywords
Essential workers; Transportation equity; Mode choice; Commuting; COVID-19
The COVID-19 pandemic changed how people connected to work. Some were able to telework, others had to be at a jobsite. While remote and hybrid work have emerged as common practice, it’s unclear what these trends mean for downtown Seattle commuting. To help businesses and transportation agencies understand the “new normal,” academic expertise from Urban Design and Planning were tapped to develop and lead a study that gains better insights. Launched by the Mobility Innovation Center, in partnership with Commute…
Abu Ashour, Lamis; Dannenberg, Andrew L.; Shen, Qing; Fang, Xun; Wang, Yiyuan. (2021). Paratransit Services For People With Disabilities In The Seattle Region During The Covid-19 Pandemic: Lessons For Recovery Planning. Journal Of Transport & Health, 22.
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Abstract
Introduction: Along with all public transit services, paratransit services for people with disabilities experienced substantially reduced demand and an increased need to provide equitable services while protecting their clients and staff's safety during the COVID-19 pandemic. Paratransit services provide a lifeline for their clients' essential mobility needs, including access to medical appointments and grocery stores. In the absence of pre-existing pandemic response plans, examining transit agencies' responses to provide paratransit services during the pandemic can help inform planning for post-pandemic recovery and future disruptive events. Methods: In September 2020, we conducted semi-structured interviews with 15 decision-makers, planners, and drivers working for the primary transit agency in the Seattle region - King County Metro - and its paratransit contractors. Interview questions were designed to identify current services, policy gaps, and critical challenges for recovery planning and post-pandemic paratransit services. Interview transcripts were analyzed using NVivo software to obtain essential themes. Results: The interviewees provided insights about (1) paratransit service changes in response to the pandemic, (2) anticipated impacts of a returning demand on paratransit service efficiency, equity, and quality during the recovery period, and (3) innovative approaches for maintaining post-pandemic equitable paratransit services while balancing safety measures with available resources. Conclusions: Study findings suggest that paratransit service providers should consider (1) developing guidelines for future disruptive events, (2) examining alternative methods for food delivery to clients, (3) planning scenarios for delivering equitable services in the post-pandemic recovery period, and (4) increasing resilience possibly by establishing partnerships with transportation network companies.
Keywords
Paratransit; Mobility; Equity; Covid19 Pandemic; Scenario Planning; Recovery
Wang, Yiyuan; Shen, Qing; Abu Ashour, Lamis; Dannenberg, Andrew L. (2022). Ensuring Equitable Transportation For The Disadvantaged: Paratransit Usage By Persons With Disabilities During The Covid-19 Pandemic. Transportation Research Part A: Policy & Practice, 159, 84 – 95.
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Abstract
Paratransit services developed under the Americans with Disabilities Act are a critical transportation means for persons with disabilities to meet their basic needs, but the COVID-19 pandemic posed an unprecedented challenge to service providers. To safeguard transportation equity, this study used complete records of service trips and riders obtained from the Access Transportation Program in the Seattle region for an empirical analysis aimed at answering two research questions. First, how did the ridership and trip purposes of paratransit change after the outbreak of COVID-19? Second, what factors explained the users' changing levels of service usage in response to the pandemic? Statistical methods, including a Hurdle model, were employed as the analytical tools. The results show that paratransit ridership dramatically decreased during 2020 with the most substantial reductions of working and non-essential personal trips, and that most of the remaining trips were for medical purposes. The results also indicate that riders' service usage during the pandemic was associated with their sociodemographic characteristics, disability conditions, and pre-pandemic travel demand. When controlling for other factors, riders who lived in neighborhoods with lower income and lower access to personal vehicles were more dependent on the service. Based on the empirical findings, we recommend that when developing plans for future disruptive events, public transit agencies should promptly implement safety measures, identify and prioritize neighborhoods that are most in need of mobility services, and actively pursue collaboration with other organizations for innovative service delivery options.
Keywords
Covid-19 Pandemic; Public Transit; People With Disabilities; Americans With Disabilities Act Of 1990; Public Transit Ridership; Paratransit Services; Seattle (wash.); Americans With Disabilities Act (ada); Hurdle Model; Paratransit; Transportation Equity; Mobility; Justice
Research interests: Smart cities and transportation systems, Digital transformation, Travel behavior, and Sustainable development