Ashour, L. A., Shen, Q., Moudon, A., Cai, M., Wang, Y., & Brown, M. (2024). Post-pandemic transit commute: Lessons from focus group discussions on the experience of essential workers during COVID-19. Journal of Transport Geography, 116. https://doi.org/10.1016/j.jtrangeo.2024.103832
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Abstract
Public transit services, which provide a critical lifeline for many essential workers, were severely interrupted during the COVID-19 pandemic. As institutions gradually return to normal in-person operations, it is critical to understand how the pandemic affected essential workers' commute and what it will take to ensure the effective recovery of transit ridership and enhance the long-term resiliency and equity of public transportation systems for those who need it the most. This study used focus group discussions with essential workers who were pre-pandemic transit riders to understand how the COVID-19 pandemic has impacted their commute perceptions, experiences, motives, and challenges and explore the potential changes in their travel behavior post-pandemic. We used NVivo 12 Pro to conduct a thematic analysis of the transcripted discussion data and examined patterns of commute mode change with respect to participants' attributes, including job type, home location, and gender. The results show that public transit had multiple reliability and frequency challenges during the pandemic, which resulted in most participants switching away from public transportation. With the increased availability of hybrid remote work and pandemic-related parking policies, driving emerged as a safer and more affordable commute mode for many pre-pandemic transit riders, rendering transit services less efficient for those who continued to rely on it. Planning for post-COVID resilient and reliable mobility requires a major rethinking of providing an efficient and effective transport system and a more fundamental approach to long-term public transport policy. To recover transit ridership, transit agencies need to ensure transit service availability and provide reliable transit information through smartphone apps. Similarly, transit agencies need to coordinate with other employers to provide free or heavily subsidized transit passes, to facilitate the recovery of transit demand effectively.
Keywords
Essential workers; Commute; Public transit; Focus group discussions; COVID-19 pandemic; Post-pandemic
Cai, M., Shen, Q., Wang, Y., Brown, M., Ban, X., & Ashour, L. A. (2024). Examining commute mode choice of essential workers before and during the COVID-19 pandemic – A case study of the University of Washington. Case Studies on Transport Policy, 15, 101129-. https://doi.org/10.1016/j.cstp.2023.101129
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Abstract
During disruptive events and major crises such as the COVID-19 pandemic, essential workers, defined in this study as employees who must continue to make frequent commute trips, play a critical role in maintaining the basic function of society. It is therefore vital for transportation planners and policymakers to ensure that adequate mobility services are provided to meet the travel needs of this group of workers. To better understand essential workers' mobility barriers and inform future transportation policy, this research examines their pre-and during-pandemic commutes, as well as prospects on future commuting, using data from the Transportation Needs Assessment Survey conducted by the University of Washington in Seattle. The results show that, first, over 60% of pre-pandemic public transit riders switched to other modes, especially driving alone. In contrast, almost all the essential workers who drove alone, biked, or walked before the pandemic continued to do so during the pandemic. Second, the shift to driving alone was most pronounced among essential workers with high incomes, whereas public transit remained as a primary mode choice of lower-income groups. As travel distance increased, the probability of driving alone over public transit also went up, although the relationship was not linear. We did not find consistently significant associations between mode choice and other sociodemographic variables. Finally, our analysis indicated that most essential workers anticipated to return to their pre-pandemic commute frequency and mode choice when the pandemic is under control. Transportation planners and policymakers can facilitate mobility for essential workers through planning and policy innovations, especially during disruptive events and major crises.
Keywords
Essential workers; Transportation equity; Mode choice; Commuting; COVID-19
Wang, Y., & Shen, Q. (2023). An economic analysis of incorporating new shared mobility into public transportation provision. Transport Policy, 141, 263–273. https://doi.org/10.1016/j.tranpol.2023.07.025
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Abstract
Transit agencies in the US have shown great interests in the possibility of incorporating on-demand shared mobility modes into their fixed-route transit services. However, the cost-effectiveness of on-demand modes has not been clearly demonstrated, and there lacks an effective method for transit agencies to compare the costs of different service provision options. This study develops an economic-theory-based framework that appropriately conceptualizes the total economic cost of incorporating on-demand modes into transit. Based on the theoretical framework, a simulation model is built to operationalize an approach for evaluating the cost-effectiveness of transit-supplementing, on-demand mobility services. We demonstrate the applicability of this approach using Via to Transit program in the Seattle region. By accounting for both the service provider's cost and the users' cost, we obtain a more complete and accurate measure for the cost advantages of the on-demand modes in this case in comparison to expanding fixed-route transit, where the total economic cost for the on-demand mode is 22% lower than the fixed route transit. The theoretical framework and the simulation model can support the decision-making of public transit agencies as they explore incorporating mobility on demand to supplement traditional transit.
Keywords
Public transit; On-demand shared mobility; Marginal cost; Generalized travel cost; Transportation simulation
Wang, Yiyuan; Shen, Qing. (2022). A Latent Class Analysis to Understand Riders’ Adoption of On-demand Mobility Services as a Complement to Transit. Transportation.
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Abstract
On-demand app-based shared mobility services have created new opportunities for complementing traditional fixed-route transit through transit agencies’ efforts to incorporate them into their service provision. This paper presents one of the first studies that rigorously examine riders’ responses to a pilot aimed at providing such a transit-supplementing service. The study conducts latent class analysis on riders of the Via to Transit program, a mobility pilot in the Seattle region where on-demand service was offered to connect transit riders to light rail stations. The analysis identifies three distinct rider groups with heterogenous responses to the on-demand service: (1) riders who previously used private cars or ride-hailing; (2) riders who were pedestrians and bikers but switched likely because of safety concern; (3) mostly socio-economically disadvantaged riders who previously relied on the bus, but switched to the new service for the convenience and speed. These results point to rich transportation policy implications, which can inform decision-making by public transit agencies as they are exploring alternative ways to deliver the mobility services.
Keywords
Public transit; On-demand shared mobility; Latent class analysis; Heterogeneous travel behavior responses; Built environments
Abu Ashour, Lamis; Dannenberg, Andrew L.; Shen, Qing; Fang, Xun; Wang, Yiyuan. (2021). Paratransit Services For People With Disabilities In The Seattle Region During The Covid-19 Pandemic: Lessons For Recovery Planning. Journal Of Transport & Health, 22.
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Abstract
Introduction: Along with all public transit services, paratransit services for people with disabilities experienced substantially reduced demand and an increased need to provide equitable services while protecting their clients and staff's safety during the COVID-19 pandemic. Paratransit services provide a lifeline for their clients' essential mobility needs, including access to medical appointments and grocery stores. In the absence of pre-existing pandemic response plans, examining transit agencies' responses to provide paratransit services during the pandemic can help inform planning for post-pandemic recovery and future disruptive events. Methods: In September 2020, we conducted semi-structured interviews with 15 decision-makers, planners, and drivers working for the primary transit agency in the Seattle region - King County Metro - and its paratransit contractors. Interview questions were designed to identify current services, policy gaps, and critical challenges for recovery planning and post-pandemic paratransit services. Interview transcripts were analyzed using NVivo software to obtain essential themes. Results: The interviewees provided insights about (1) paratransit service changes in response to the pandemic, (2) anticipated impacts of a returning demand on paratransit service efficiency, equity, and quality during the recovery period, and (3) innovative approaches for maintaining post-pandemic equitable paratransit services while balancing safety measures with available resources. Conclusions: Study findings suggest that paratransit service providers should consider (1) developing guidelines for future disruptive events, (2) examining alternative methods for food delivery to clients, (3) planning scenarios for delivering equitable services in the post-pandemic recovery period, and (4) increasing resilience possibly by establishing partnerships with transportation network companies.
Keywords
Paratransit; Mobility; Equity; Covid19 Pandemic; Scenario Planning; Recovery
Shen, Qing; Wang, Yiyuan; Gifford, Casey. (2021). Exploring Partnership Between Transit Agency And Shared Mobility Company: An Incentive Program For App-based Carpooling. Transportation, 48(5), 2585 – 2603.
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Abstract
How should public transit agencies deliver mobility services in the era of shared mobility? Previous literature recommends that transit agencies actively build partnerships with mobility service companies from the private sector, yet public transit agencies are still in search of a solid empirical basis to help envision the consequences of doing so. This paper presents an effort to fill this gap by studying a recent experiment of shared mobility public-private partnership, the carpool incentive fund program launched by King County Metro in the Seattle region. This program offers monetary incentives for participants who commute using a dynamic app-based carpooling service. Through descriptive analysis and a series of logistic regression models, we find that the monetary incentive to encourage the use of app-based carpooling generates some promising outcomes while having distinctive limitations. In particular, it facilitates the growth of carpooling by making carpooling a competitive commuting option for long-distance commuters. Moreover, our evidence suggests that the newly generated carpooling trips mostly substitute single-occupancy vehicles, thus contributing to a reduction of regional VMT. The empirical results of this research will not only help King County Metro devise its future policies but also highlight an appealing alternative for other transit agencies in designing an integrated urban transportation system in the era of shared mobility.
Keywords
Shared Mobility; Public-Private Partnership; App-based Carpooling; Incentive Fund; Transit Agencies; Incentives; Commuting; Public Transportation; Mobility; Regression Analysis; Regression Models; Partnerships; Vehicles; Car Pools; Private Sector; Occupancy; Transportation Systems; Mass Transit; Transportation Planning; Empirical Analysis; Urban Transportation
Wang, Yiyuan; Shen, Qing; Abu Ashour, Lamis; Dannenberg, Andrew L. (2022). Ensuring Equitable Transportation For The Disadvantaged: Paratransit Usage By Persons With Disabilities During The Covid-19 Pandemic. Transportation Research Part A: Policy & Practice, 159, 84 – 95.
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Abstract
Paratransit services developed under the Americans with Disabilities Act are a critical transportation means for persons with disabilities to meet their basic needs, but the COVID-19 pandemic posed an unprecedented challenge to service providers. To safeguard transportation equity, this study used complete records of service trips and riders obtained from the Access Transportation Program in the Seattle region for an empirical analysis aimed at answering two research questions. First, how did the ridership and trip purposes of paratransit change after the outbreak of COVID-19? Second, what factors explained the users' changing levels of service usage in response to the pandemic? Statistical methods, including a Hurdle model, were employed as the analytical tools. The results show that paratransit ridership dramatically decreased during 2020 with the most substantial reductions of working and non-essential personal trips, and that most of the remaining trips were for medical purposes. The results also indicate that riders' service usage during the pandemic was associated with their sociodemographic characteristics, disability conditions, and pre-pandemic travel demand. When controlling for other factors, riders who lived in neighborhoods with lower income and lower access to personal vehicles were more dependent on the service. Based on the empirical findings, we recommend that when developing plans for future disruptive events, public transit agencies should promptly implement safety measures, identify and prioritize neighborhoods that are most in need of mobility services, and actively pursue collaboration with other organizations for innovative service delivery options.
Keywords
Covid-19 Pandemic; Public Transit; People With Disabilities; Americans With Disabilities Act Of 1990; Public Transit Ridership; Paratransit Services; Seattle (wash.); Americans With Disabilities Act (ada); Hurdle Model; Paratransit; Transportation Equity; Mobility; Justice
Wang, Yiyuan; Moudon, Anne Vernez; Shen, Qing. (2022). How Does Ride-Hailing Influence Individual Mode Choice? An Examination Using Longitudinal Trip Data from the Seattle Region. Transportation Research Record, 2676(3), 621 – 633.
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Abstract
This study investigates the impacts of ride-hailing, which we define as mobility services consisting of both conventional taxis and app-based services offered by transportation network companies, on individual mode choice. We examine whether ride-hailing substitutes for or complements travel by driving, public transit, or walking and biking. The study overcomes some of the limitations of convenience samples or cross-sectional surveys used in past research by employing a longitudinal dataset of individual travel behavior and socio-demographic information. The data include three waves of travel log data collected between 2012 and 2018 in transit-rich areas of the Seattle region. We conducted individual-level panel data modeling, estimating independently pooled models and fixed-effect models of average daily trip count and duration for each mode, while controlling for various factors that affect travel behavior. The results provide evidence of substitution effects of ride-hailing on driving. We found that cross-sectionally, participants who used more ride-hailing tended to drive less, and that longitudinally, an increase in ride-hailing usage was associated with fewer driving trips. No significant associations were found between ride-hailing and public transit usage or walking and biking. Based on detailed travel data of a large population in a major U.S. metropolitan area, the study highlights the value of collecting and analyzing longitudinal data to understand the impacts of new mobility services.
Keywords
Shared Mobility; Ride-hailing; Longitudinal Data; Substitution Between Travel Modes; Complementarity Between Travel Modes; Services; Uber