Shi, Xiao; Richards, Mary; Moudon, Anne Vernez; Lee, Brian H. Y.; Shen, Qing; & Ban, Xuegang. (2022). Changes in Perceived Work-from-Home Productivity during the Pandemic: Findings from Two Waves of a Covid-19 Mobility Survey. Findings.
Abstract
A two-wave survey of workers in Seattle revealed an increase in self-reported work productivity over time for those who shifted to work from home (WFH) since the outbreak of Covid-19. Teleworkers with higher household income adapted better and were more likely to report an increase in productivity as they continued WFH. While those living with friends and relatives were more likely to report a decrease in productivity as they telework for longer. Commute trip reduction programs might encourage the portion of the population with such characteristics to continue WFH after the pandemic subsides and provide support to those with fewer recourses to telework productively if they choose to.
Keywords
work from home; teleworking; work productivity; commute trip reduction; transportation demand management; natural experiment; covid-19